FivePlus Loyalty Program

Book through otel.com and earn credits against your next hotel booking...
Otel.com Loyalty 5 credits are not limited to just one hotel brand but can be used against any hotel on the otel.com website.We created the Loyalty FivePlus programme as a way to show our appreciation and to say THANK YOU for you loyalty and custom.The highly popular Loyalty FivePlus credits reward you every time you make a hotel booking through the otel.com website.Every time you book a hotel through the otel.com website, you earn credits to the value of 5% or more.
Save more when you book through otel.com
Otel.com makes it possible to save money and book your hotel at the same time. How? Simply use your FivePlus credits and save $$$. Choose when you want to use your FivePlus credits- Remember they never expire. It's up to you to decide when & how you want to use your FivePLus credits. Check how many credits you have & how many you have used when you log into the 'My Account' page.
How much are FivePlus credits worth?
Each FivePlus credit that you have is the equivalent to 1 U.S Dollar. These credits can be used as and when you wish
Use your FivePlus credits & save save save!!!
Your FivePlus credits are available soon as you have checked out of the hotel that you earned the FivePlus credits for. It's up to you if you save and accumulate your FivePlus credits or use them as you go along. It's important to note that FivePlus credits are not transferable.
FivePlus credits are automatically calculated and displayed
Your FivePlus credits are automatically calculated and displayed on the booking form when you make your next booking.
Important: To use your FivePlus credits, you must login to your otel.com account with the same e-mail address that you became a member with.
Loyalty 5 credits can be used to save up to 10% of the total cost of your next hotel booking.
How to use your FivePlus credits
As long as you have more than one FivePlus credit then you can use the credits online towards your next hotel booking. From the booking form simply choose how many credits you want to use. As we mentioned before, It's up to you if you save and accumulate your FivePlus credits or use them as you go along but you need to remember that only up to 10% of your next booking can be used.
How the FivePlus credit program will work for you.
Have a look at the table below & see an example of how the FivePlus credit programme works

Cost of your 1st booking Payable amount Credits you will earn Used Credits Total pending credits
$ 500 $ 500 $ 25 0 $ 25

Option 1: If you decide to use all earned credits, below table shows how it will work

Cost of your 2nd booking Payable amount Credits you will earn Used Credits Total pending credits
$ 200 $ 180 * 0 $ 20 ** $ 5

* You will not earn credit from 180 since this booking is already made with 5 plus
** Loyalty 5 credits can be used to save up to 10% of the total cost of your next hotel booking.

In this example as you have the equivalent of USD 25 in loyalty 5 credits and the hotel you want to book costs USD 200, then you will be able to use a maximum number of credits equivalent to USD 20.
The remainder of your credits (USD 5) will not expire but will be kept in your account for future use.


Option 2: If you decide NOT to use earned credits, below table shows how it will work

Cost of your 2nd booking Payable amount Credits you will earn Used Credits Total pending credits
$ 200 $ 200 $ 10 0 $ 35


Remember, if you have a promotion code for otel.com then this cannot be used in conjunction with your loyalty 5 credits
Additionally when you use a promotion code it is important to remember that you will not earn in addition any loyalty 5 credits against that particular hotel booking.
The great news is that Five Plus credits never expire
It's entirely up to you how you decide to manage your FivePlus credit account. The credits never expire so you may prefer to save them until they accumulate into more $$$ Become an otel.com member and start earning FivePlus credits click here
Top FivePlus questions
How does FivePlus work?
When you make your first hotel booking though otel.com you will earn FivePlus credits. As soon as you check out of the hotel, these credits are available for use.
So my FivePlus credits only available once I check-out of my last booking?
Yes, that is correct; the FivePlus credits you earn from your last booking are only available for use after the check-out date of that particular booking.
I've just earned $35 worth of FivePlus credits on my hotel booking to London. Check in 15 July Check out 18 July. How soon can I use these credits?
You can use the FivePlus credits earned from your London booking after the check-out date the London hotel on the 18 July. You cannot use the London credits prior to the 18 July.
How do I know how many FivePlus credits I have available?
You can check the number of credits you have at any time by logging in to your otel.com membership account and clicking on the FivePlus section.
Do I have to use all of my FivePlus credits on my next hotel booking?
No, as and when you use your FivePlus credits are entirely up to you. You may want to use all the credits at one time (up to 10% of your next booking ) or save them until they accumulate.
What happens if I cancel a pre paid booking?
If the booking has been pre paid and then cancelled, any credits earned for that booking will be lost. If you have used any FivePlus credits when you made the booking then these will automatically be returned to your account.
I have not yet paid for my booking. Are my newly earned credits available to me?
If you have not paid for the booking online, your credits will be held until you make payment. If no payment is received then the credits earned for that booking will be lost.
What if I don't go to the hotel I have booked?
If, for any reason you are unable to travel as planned and do not stay at the hotel, any credits earned for that booking as well as any credits used for that booking will be lost.
Can I use my promotion code together with loyalty 5 credits?
NO, if you have a promotion code for otel.com then this cannot be used in conjunction with your loyalty 5 credits.
Additionally when you use a promotion code it is important to remember that you will not earn in addition any loyalty 5 credits against that particular hotel booking.

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