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Who are we ?

As part of the MetGlobal group of companies, otel.com was established in February 2004 and has swiftly grown to be one of the top providers of discounted hotel bookings on the internet.

Our goal

is the intention of otel.com to become the one-stop-shop for consumers seeking the lowest hotel rates and for them to book with confidence in the knowledge that our prices are unbeatable and that we fulfil our Best Rate Guarantee promise.

The Team

We are proud to have built up a team that literally covers the globe, with offices in Europe, the Philippines and the USA. This means that there is always someone on hand at one of our offices to assist you. Our Customer Service Team really does care!

Otel.com promises you...

Best Rate Guarantee

Our range of hotels and worldwide destinations is always increasing to meet the needs of our clients and on top of this we guarantee the lowest rates. We are so confident that you will find our rates the best on the internet, that should you book a hotel with us and find the same hotel on another website for less, we will gladly refund the difference and offer you an incentive off your next booking. Conditions apply.

Quick and easy

Our website is designed to be user friendly so you can book your hotel accommodation quickly and easily. Instant confirmation means that it takes just minutes for you to have your prepaid accommodation voucher in your hand.

Assistance at the touch of a button

Otel.com genuinely values your custom and we promise that when you book with us, our Customer Service team will be on hand 24/7 to assist and advise you before, during and after your trip.

We listen to you

The reason we have quickly become one of the top providers of discounted hotel bookings on the internet is because we listen to what our clients want and have expanded our services to meet your needs.

If you have not already done so, please take a moment to complete our short questionnaire and add your comments and let us know what you really want from an online company such as ours

Affiliations

Otel.com is an operating company of Met Global and is a member of ASTA

Click here for fast fact numbers about otel.com

Fast Fact Numbers

Company Profile

Lets start right at the beginning and get the real insight from the company owner and driving forcebehind Metglobal & otel.com

The first question has to be. How did it all begin!

How did you come up with otel.com domain and brand?

The word "otel" is widely used in exchange of "hotel" word in many languages. For instance in Turkish and Russian "otel" means hotel. While in many languages "hotel" is pronounced without "H" such as in Spanish. While in search of adding a new domain to create a hotel reservation system which rewards the travelers; we have thought that "otel" word is easy to remember and gives the meaning of hotel word. Targeting wordwide customers; "otel" can be pronounced and spelled easily for all of the travelers from every country and language. Well; that is how "otel.com" domain was born



Head Office


Fast Fact Numbers


2004

2004

Saw The Beginning Of an exciting new addition to the MetGlobal group of companies. otel.com was born into the world of online hotel reservations & swiftly learnt how to run & grow into one of the top hotel suppliers

250.000

250.000

With more than 250.000 hotels and still growing otel.com takes the hard work out of finding the right hotel

208

208

With hotels in more than 208 countries let otel.com take you round the world from A-Z... from Albania to Zimbabwe otel.com are with you all the way

20.000

20000

Otel.com offers hotels in 20.000 worldwide destinations. We don't promise to have a hotel in every destination yet... But we are getting there!

5

We wanted to show our appreciation and by way of a THANK YOU to our clients we introduced the loyalty 5 programme which rewards members with credits every time they make a hotel booking with otel.com

150

We have more than 150 dedicated team members in 4 different countries

24/7

You can contact otel.com 24/7 – Our dedicated call centre team are waiting to hear from you

12

The top 12 destinations that otel.com clients choose to travel to in 2012 were London, Paris, Rome, Venice, Barcelona, Brussels, Madrid, Prague, Dublin, Amsterdam & Pisa

10

Otel.com clients span the globe and the current top 10 countries where most of our clients book from are the United Kingdom, United States, Ireland, Denmark, Australia, Canada, France, Spain, Netherlands & Italy

21

Otel.com has been translated into 21 different languages….Bringing the world even closer together

100

The otel.com amendment team deal with on average 100 amendment / booking change requests in a week

4

It takes on average 4 minutes to book your hotel and print your pre paid accommodation voucher

4,000,000

4,000,000 We have helped 4 million travelers


Metglobal