Welcome to Customer Care at otel.com

Dedicated Customer Service Team

Help & Support is available round the clock either online or via our call centre

With offices in New York, Istanbul and Manila, we have a Customer Service Team dedicated to providing you with a friendly, efficient service 24/7 before during and after your hotel stay…

As part of our complaint & customer care policy we have introduced the Met Global - Client alliance which will overall improve your experience as well as the efficiency of our services. You can check the Met Global – Client alliance from the Customer care menu on the left hand side of the page

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