Our main goal is to satisfy the our guests in the best way. This becomes a commitment of all staff of the hotel, implying that the quality of service is everyone's responsibility, regardless of the position or working area.
CANCELLATION POLICY
1. No penalty for cancellations up to the defined cancellation deadline of Casa Real Zacatecas Hotel. 2. Cancellations made within the cancellation deadline will be assessed a 1 night room rate unless cancellation policy is defined different. 3. No-shows will be assessed a 1 night room rate unless cancellation policy is defined different. 4. No cancellations on or after check-in date.
Please make a search for your dates to see the defined cancellation policy for that period.
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