Renovated in 2005, the hotel features typical regional architecture, wood panelling, characteristic wood balconies, French roofs, rustic details, and offers peace and quiet in addition to good hospitality. There is a café with outside terrace and table service, a boutique with regional products, and a restaurant serving local cuisine and tourist menus. Guests may hire audiovisual equipment, buses or private microbuses. The complex with 28 rooms also has a lobby area with a reception desk manned around the clock as well as conference facilities and a parking garage for those arriving by car. The room and laundry services complete the offerings.
CANCELLATION POLICY
1. No penalty for cancellations up to the defined cancellation deadline of Ciudad Encantada Hotel Cuenca. 2. Cancellations made within the cancellation deadline will be assessed a 1 night room rate unless cancellation policy is defined different. 3. No-shows will be assessed a 1 night room rate unless cancellation policy is defined different. 4. No cancellations on or after check-in date.
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