This family-friendly hotel comprises a total of 24 guest rooms and 24 suites and has been designated a UNESCO World Heritage Site due to its beautiful antique architecture. It is a boutique hotel, offering exclusivity and comfort to its guests. Facilities include a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and lift access. There is an on-site café, bar and restaurant, and conference facilities and WLAN Internet access are available. Room and laundry services are provided for a fee, whilst guests arriving by car can leave their vehicles in the car park or parking garage. A children's playground can be found at the hotel.
CANCELLATION POLICY
1. No penalty for cancellations up to the defined cancellation deadline of Dona Urraca Hotel & Spa Queretaro. 2. Cancellations made within the cancellation deadline will be assessed a 1 night room rate unless cancellation policy is defined different. 3. No-shows will be assessed a 1 night room rate unless cancellation policy is defined different. 4. No cancellations on or after check-in date.
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