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| CUSTOMER SERVICE |
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| Please check our Customer Service pages for online reservation help or call us: |
| US: |
1-888-210-2543 |
| Worldwide: |
0-800-917-2618 |
| Asia: |
1-800-812970 |
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| Click on thumbnails to enlarge the photos of El Sueno Hotel & Spa Puebla. |
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The hotel was built in 1900, on the site of an old, 18th century house. In 2002 the building was remodelled and transformed into what the hotel is today, maintaining the baroque architectural features and preserving the original pool and beams pervaded with so many dreams and mysticism. The hotel keeps the building's original style, while combining it with contemporary elements and a minimalist decoration, which uses wood, aluminum and crystal to create eclectic and unique spaces. The big building has always been used as a residence. The hotel has a lobby area with 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom and public WLAN Internet access. Guests can relax in the bar or café and dine in the hotel restaurant. Room and laundry services are provided for an additional fee, whilst guests arriving by car can leave their vehicles in the undercover parking garage. The hotel offers a total of 13 suites.
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| CANCELLATION POLICY |
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1. No penalty for cancellations up to the defined cancellation deadline of El Sueno Hotel & Spa Puebla.
2. Cancellations made within the cancellation deadline will be assessed a 1 night room rate unless cancellation policy is defined different.
3. No-shows will be assessed a 1 night room rate unless cancellation policy is defined different.
4. No cancellations on or after check-in date.
Please make a search for your dates to see the defined cancellation policy for that period. |
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While we strive to present hotel information as accurately as possible, otel.com is not responsible for the accuracy of this information or for any facilities that may or may not be available at the El Sueno Hotel & Spa Puebla.
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