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| CUSTOMER SERVICE |
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| Please check our Customer Service pages for online reservation help or call us: |
| US: |
1-888-210-2543 |
| Worldwide: |
0-800-917-2618 |
| Asia: |
1-800-812970 |
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Excellence Riviera Hotel Riviera Maya |
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Address: FED.CHETUMAL-PT.JUAREZ KM307-MZA.7 LT.1 SM.11 77580 Riviera Maya / Playa del Carmen
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Book now,
get 5% back!
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| Click on thumbnails to enlarge the photos of Excellence Riviera Hotel Riviera Maya. |
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The hotel in typically bright Caribbean-Mexican style was renovated in 2004 and has a total of 440 rooms. This air-conditioned establishment has a foyer with 24-hour reception desk, a hotel safe, lifts, a cloakroom and a currency exchange facility. Guests may also take advantage of the shops, hairdressing salon, the business, event and conference rooms for 50-800 persons, a public Internet connection with W-LAN access, a games room, bicycle and car rental, a travel agency, a wedding service, room service, and a launderette facility. Additionally, there is a wide selection of restaurants such as the Agave serving Mexican food, the Barcelona, the Chez Isabelle with French cuisine, the Lobster House, the lighter Orégano, the Sands Grill Beach with a view of the sea, the Spice serving Oriental food, the Grill and the Toscana where guests may enjoy Italian food. Furthermore, the hotel has 10 bars and cafes: The Blue Pool Bar, the Café Kafé, the Chill out Lounge on the Beach, the Cielo Beach Bar, the Habana Cigar Lounge, the Lobby Bar, the Martini Lobby Lounge with various Martini drinks on offer, the Revive Spa Bar, the Sol Pool Bar und the Stars Bar with its nightly entertainment programme. Children are not welcomed in the hotel. A number of rooms are accessible to wheelchair users.
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| CANCELLATION POLICY |
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1. No penalty for cancellations up to the defined cancellation deadline of Excellence Riviera Hotel Riviera Maya.
2. Cancellations made within the cancellation deadline will be assessed a 1 night room rate unless cancellation policy is defined different.
3. No-shows will be assessed a 1 night room rate unless cancellation policy is defined different.
4. No cancellations on or after check-in date.
Please make a search for your dates to see the defined cancellation policy for that period. |
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While we strive to present hotel information as accurately as possible, otel.com is not responsible for the accuracy of this information or for any facilities that may or may not be available at the Excellence Riviera Hotel Riviera Maya.
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