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Reviewer From:hertfordshire,england

we have been to the hotel bristol on two consecutive holidays,both were brilliant.The staff were really friendly and helpful and welcomed us back the second time like old friends.The food was excellent with plenty of choice, but the lunchtime meals in the rooftop eating area were a bit pricey,and we found that sometimes you could have a bit of a wait. The rooms were always very clean but a bit on the small size,a stunning view did come at a price,the noise from the road below at night was intrusive but bearable. We would certainly return to the Bristol as both our holidays there were very special,however one tip is to keep an eye on the tab that you run up for food and drink, it can be a bit of a surprise,also avoid the mini bar, really pricey.

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Reviewer From:Colm&Tracy Cunningham Belfast

We stayed for one week in the Bristol, in June04 for our Honeymoon. The views turly are magical, the staff extremely friendly, and the pool area, extremely clean and cool. The food in Sorrento itself, is not as expensive as I had previously thought, and we had the nicest food and wine than any other holiday. If I was looking for something negative to say, the dinners in the hotel compared to the restaurants in Sorrento, were very average. However, there is no doubt we will be back to the Bristol again next year.

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Reviewer From:Birmingham, UK

We stayed at the Bristol Hotel in July 2004 for our honeymoon. The hotel was fabulous, the views, staff, food, all excellent. I could not fault this hotel. We are going back for our 1st wedding anniversary, we loved it so much.

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Reviewer From:Phoenix, AZ

Where to start. I checked into this hotel as a part of a tour group. As I was on this tour alone, I paid for a single room (with an added single supplement). The porter lead me to my room which was absolutely horrifying. Dark, dingy, greyish blue walls. 1970's era dark wood chintzy furnishing. A bed that would barely accomodate a toddler. A chintzy rotary phone. I proceeded to open the dingy curtains to see the view. To add insult to injury, THERE WAS NO VIEW! The window was literally 2 feet away from a cliff face so the view from my window consisted of a gray rock face as far up and as far across as the eye could see. In terms of room quality, I would rank the room no higher than a basic dumpy youth hostel! I assumed that a couple I had met in my tour group would have similar accomodations. However, when I went upstairs to their room to meet them for dinner, I discovered a room dramatically opposite of mine. Bright golds and reds. A beautiful balcony with a breathtaking view of the Bay of Naples. I immediately went downstairs to the front desk to ask for an upgrade to a double room. I told them I would pay the price difference between the single and double room. The manager at the front desk was extremely abrasive and told me that the hotel was completely booked, when I told him I would pay the difference, he went in the back and started whispering for several minutes then came back and said there was nothing he could do to help me and that the hotel was completely booked. However, I came to find out that the couple I was traveling with had booked the tour less than 24 hours before (I had booked several months in advance) so I was completely bewildered as to how they could have been completely booked within less than 24 hours and how this couple got such fine accomodations with such last minute booking. The fact that this manager was whispering in the back of the office was also highly suspicious particularly since I had just given him my US passport (the couple I was traveling with were Australian). Anti-americanism? You decide......In any case, be forewarned if you are traveling alone, there is a very strong possibility that you will be relegated to the dumpiest, frumpiest, low end youth hostel accomodations you can imagine. Not to mention the fact that the hotel does not provide irons. I called for one and was told there was a dry cleaning service every morning and no irons are provided. I asked them what I was supposed to do in the mean time since I couldn't wait till the morning and I needed to iron clothes for dinner, they had no suggestions.

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Reviewer From:London, UK

We stayed at the Hotel Bristol for honeymoon in April 2004 and had a wonderful, romantic time. The room was quiet, clean and the maid designed swans and hearts etc with the towels and left them on our bed for us each day. The food was fantastic and plentiful with a good choice. What can one say about the views? Stunning, romantic, heavenly and serene. From our balcony we were able to look towards Naples, Pompeii, Herculaneum etc and had a wonderful view of Vesuvius. The balcony was very large and we even had our own sunloungers on the balcony! We would certainly recommend the hotel to anyone but most especially honeymooners and young lovers.

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Reviewer From:Concord, New Hampshire

We stayed at the Bristol in April, 2004, because the hotel we originally booked was closed for repairs. What a lucky break for us. We enjoyed every minute of our stay at the Bristol and are already dreaming of going back. Our room was huge and gorgeous with a small terrace looking out on a stunning view of Sorrento and the Bay of Naples. The room was quiet, spotlessly clean, and very comfortable in every way. Our children loved the beautiful pool. And the hotel is within reasonable walking distance of Sorrento, but out of the hustle and bustle of the town. If you have luggage it would be best to take a taxi from the train station. We only had back packs and it was a brisk 15 minute walk. The breakfasts offered a good variety of fruit, cereal, etc. and the service was very attentive. And the view from the breakfast room is also amazing! The entire staff was friendly, informative, and treated our family so well. I can't recommend this beautiful hotel highly enough.

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Reviewer From:Copenhagen, Denmark

We stayed at The Bristol Hotel one week in July 2003. We loved it !!! -- We come again and again !! And what a manager !!!

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Reviewer From:Harrogate, North Yorkshire

My wife and I stayed at the Bristol for only four nights in September 2003. It could not be faulted in any way. The accommodation, food, service and facilities were excellent. We are planning our return visit for 2004 but for much longer. L Wallace

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Reviewer From:Arlington, MA

We stayed at the Bristol for 3 days in March 2004. We found the Bristol to be the closest thing to an American hotel that we've stayed at in Italy (we also went to Rome & Florence). Helpful, courteous staff, very clean and comfortable accomodations. We got a junior suite, with a balcony overlooking the Bay of Naples. The junior suite was more than adequate for our family of 4. The breakfast room is very large with spectacular views of the bay. Food was standard european faire of croissants, cold cereal and fruit. We got cappuccinos everyday, since that was the closest thing to American coffee that we could find. We came down to Naples on the EuroStar train from Florence, which should've been a 3 hour ride, but turned into 10 hours because of a railroad strike (check with your hotel staff on the strike schedule before making travel arrangements). We also made the mistake of taking the Circumvesuviana train from Naples to Sorrento with all our luggage. The Circumvesuviana is a Metro (ie. subway) train and getting on a metro train with four people with luggage at rush hour was quite challenging. If I had to do it again, I would've spent the 80 euros on a taxi ride down the Amalfi coast and skipped the hour long subway ride. A taxi ride from the Circumvesuviana station in Sorrento to the Bristol will run you about 12 to 15 euros. You'll also find that the Italians in Sorrento speak fairly good English given the popularity of the place with UK folk on summer holiday. The Circumvesuviana is a good choice tho, when visiting the ruins at Pompeii. The Pompeii-Scavi station is right outside the front gate to the ruins and about 8 stops from Sorrento. Cost is about 3.80 euros round trip. We hope to come back again someday during the summer to really experience Sorrento. Being primarily a summer spot, March was the off-season, similar to CapeCode in Mass. at this time of year. Many of the hotels (such as Capodimonte) were closed for renovations. Overall we loved the Bristol and will definitely come back again someday.

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Reviewer From:Oslo,Norway

As a TV news reporter I have travelled a lot and stayed at many good hotels. To my family and myself however Hotel Bristol in Sorrento has become our favourite hotel in any season. We have visited the hotel several times the last few years (last time two weeks summer vacation in July 2004), we have stayed there in autumn, spring, at Easter and in summer. If possible we would gladly double its four stars of standards! Hotel Bristol's enthusiastic and generous manager is a genuine host. He's obviously a skilfull leader of the hotel's extremely friendly and professional staff. They all manage to give the hotel's life a personal touch. No matter the occasion the receptionists are always there to assist you, early and late. The hotel's restaurant offers a variety of dishes and choice of wine, served in a noble and "stylish" manner, all in an elegant Italian atmosphere. The service is superb!! Every night the hotel offers live music in the beautifully decorated bar with its romantic terrace. In addition musicians and a vocalist of top quality come to weekly galla dinner. We really adore Bristol's spacious terrace with sunloungers and the most stunning view! And we enjoy the lovely pool where you can glance at the top of Vesuvius while you swim, and you may feel as though the Bay of Naples is extending the pool's own glittering water! Our delicate room is always being kept totally clean, nice and pleasant. A balcony with its breathtaking view gives us magical moments both day and night! From here you can watch the magestic Vesuvius as well as nearly all Sorrento, the old and the new part, and the peculiar cliffs and hills typical for this part of Italy. The hotel offers gym and excercise facilities and even a stroll in its own very romantic garden. With its beauty, both in- and outside the hotel, Bristol has it all! We certainly recommend Hotel Bristol, Sorrento, to others. Geir Helljesen and family, Oslo, Norway