Norfolk Towers Hotel

34 Norfolk Place Paddington W2 1qw London

Area: Paddington

TripAdvisor Traveller Rating

Based on 292 travellers reviews

A Tower Hotel in Paddington...

Norfolk Towers Hotel London occupies a Victorian building and has been modernized to offer 85 bedrooms. Suitably located in the basement, CADS is a convivial cafe bar with a fascinating gallery of famous rogues and villains from fact and fiction. Open until 11pm nightly, it offers a wide selection of realistically priced food.

Norfolk Towers tourist class hotel offering reasonable accommodation in a very convenient area popular with many London visitors.

LOCATION

The Norfolk Towers Hotel London is located in Marble Arch, Hyde Park North, which is the western end of Oxford Street in Central London, the Norfolk Towers is a leisurely stroll from Hyde Park itself. A2 Bus to Heathrow Airport stops on Bayswater Road and is 5 minutes walk from hotel.

PROPERTY AMENITIES

* Duke's Lounge Bar, guests can relax while drinking coffee or brandy after an exhausting day.

* CADS Cafe Bar, Located in the basement of the hotel, CADS is a convivial cafe bar with a fascinating gallery of famous rogues and villains from fact and fiction. These raffish characters and a variety of entertainment lend a distinct charm to the cafe bar.

* Arundel Restaurant, offers extensive mouth-watering menu of international cuisine and vegetarian dishes.

* Other Hotel Facilities include 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating and Luggage Storage.

* Services offered are Dry Cleaning and Fax/Photocopying.

* WiFi Internet access is available in the entire hotel.

* There is No Parking available at the hotel.

ROOM AMENITIES

* The Norfolk Towers Hotel has a total number of 85 guestrooms with one double or two twin beds that can accommodate two guests. Adapters are required for European outlets (220/240V).

* Each rooms area all equipped with Air-condition, Private Bathroom, Towels, Desk, Hairdryer, Cable/Satellite TV and WiFi Internet access.

Hotel Facilities

Bar
Elevator / Lift
Internet Access
Laundry Service
Lounge

Restaurants

Number of Bars: 2

Room Facilities

Cable / Satellite Television
Television

While we strive to present hotel information as accurately as possible, otel.com is not responsible for the accuracy of this information or for any facilities that may or may not be available at the Norfolk Towers Hotel.

TRAVELLERS RATINGS & REVIEWS

TripAdvisor Ratings & Reviews for Norfolk Towers Hotel

Based on 292 traveller reviews

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Otel.com Ratings & Reviews for Norfolk Towers Hotel

Otel.com Average Rating Norfolk Towers Hotel 2 Star

Read otel.com User Reviews

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USER COMMENTS 1-2 of 2

Rating:

Review Date:Oct 10, 2007

We won't go back @!@

Don't ever try to have reservation of room of Norfolk Towers Hotel ! Solely because of the so-called hotel female staff “Yolanda” on reception. She was the rudest person I ever met. When we arrived at the hotel the staff “Yolanda” was extremely rude. She did say though we had reservation of room via internet (what kind of service- guaranteed room), we had to move to another nearby hotel with better quality without stating any reason, without mentioning number of nights to stay (even though 1 night is applicable). Only we had to do was to pay prior their sending us to that hotel. We don’t think this practice (payment before check in; shifting to other hotel without prior notice by email but just upon our arrival) is viable in UK, that is a EU state. If the staff was polite enough, we could make it without any complain. But the most pin-point was the rudest staff kept saying “No, No, No…” to our question (observe the new hotel before pay) and kept yelling and “blah, blah, blah,…” without saying excuse me/apology. She was the one, ever since I met, make customers extraordinarily feel upset. When we want back our luggage from the luggage storage after touring, there was a crowd waiting for check-in. The said staff just kept us waiting and waiting several and several minutes, we were again being ignored and of course we got to catch our flight at that time. We don’t think she had rendered the right service to customers. She could simply ask other staff’s assistance if she could not well manage the front desk matters. But we only noted that she stared at us but facing the crowd. Norfolk Towers Hotel needs urgently be refurbished with receptionist. The elevator was a challenge getting luggage into; old furniture; very low room size; breakfast very average; street nearby is quite busy; TV didn't work properly. From a Upset young couple

vincent lew

Rating:

Review Date:Oct 8, 2007

from a disappointed couple

Don't ever try to have reservation of room of this hotel ! Solely because of the so-called hotel female staff “Yolanda” on reception. She was the rudest person I ever met. When we arrived at the hotel the staff “Yolanda” was extremely rude. She did say though we had reservation of room via internet (what kind of service- guaranteed room), we had to move to another nearby hotel with better quality without stating any reason, without mentioning number of nights to stay (even though 1 night is applicable). Only we had to do was to pay prior their sending us to that hotel. We don’t think this practice (payment before check in; shifting to other hotel without prior notice by email but just upon our arrival) is viable in UK, that is a EU state. If the staff was polite enough, we could make it without any complain. But the most pin-point was the rudest staff kept saying “No, No, No…” to our question (observe the new hotel before pay) and kept yelling and “blah, blah, blah,…” without saying excuse me/apology. She was the one, ever since I met, make customers extraordinarily feel upset. When we want back our luggage from the luggage storage after touring, there was a crowd waiting for check-in. The said staff just kept us waiting and waiting several and several minutes, we were again being ignored and of course we got to catch our flight at that time. We don’t think she had rendered the right service to customers. She could simply ask other staff’s assistance if she could not well manage the front desk matters. But we only noted that she stared at us but facing the crowd. Norfolk Towers Hotel needs urgently be refurbished with receptionist. The elevator was a challenge getting luggage into; old furniture; very low room size; breakfast very average; street nearby is quite busy; TV didn't work properly.

vincent lew

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Norfolk Towers Hotel

A Tower Hotel in Paddington...

LOCATION

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