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Review Date:Jun 23, 2010

Never again at a Novetel

The Novetel Bali Nusa Dua was the last stop on our 3 week stay in Bali. We spent 8 nights at the resort which were bearable and "pleasant" enough. However, there were a number of issues throughout our stay which should be mentioned and used as a warning to those considering a holiday at the resort. * We were so underwhelmed by the one bedroom suite we upgraded ourselves to a two bedrooom villa at considerable expense. * The lounge cushions in the villa were stained and dirty, and they were stained on the lounges in the bar too. * The resort is not next to the beach. This meant there was no cool and refreshing sea breeze. The resort is a sweat box. * The lobby is tiny with no bar, and the only bar in the resort is next to the pool which is hot, noisy and lacks any kind of atmosphere. * We were flying home to Australia at 11pm at night and thus requested a late check out ( at least until around 3pm). The resort informed us that they were fully booked and thus we had to be out of our room by 1pm. After spending 8 nights at the resort and in one of the most expensive suites too, we expected a little more understanding and flexibility.

Daniel Hanning