Opened in 2002, this air-conditioned family-friendly conference hotel comprises a 3-floor main building as well as a fourteen 3-storey annexe blocks with a total of 769 rooms. A system of subterranean rivers canals cut through the complex and make the complex blend harmoniously into its natural surrounds, with the Maya ruins and tropical rainforests located in the near surrounds. Amongst the facilities count a foyer with a 24-hour reception desk, a currency exchange facility, 6 shops, a hairdresser's salon, 10 bars, a nightclub, a theatre hall, 11 air-conditioned restaurants, 3 conference rooms, bicycle and car hire services, a car park, a garage and a car park. Additional fees apply for use of the public Internet terminal, laundry services and medical assistance. There is also a laundrette's open for use on the complex and children aged between 4 and 12 years of age many take part in the kids' club activities.
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| CANCELLATION POLICY |
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1. No penalty for cancellations up to the defined cancellation deadline of Occidental Grand Flamenco Xcaret Hotel Riviera Maya.
2. Cancellations made within the cancellation deadline will be assessed a 1 night room rate unless cancellation policy is defined different.
3. No-shows will be assessed a 1 night room rate unless cancellation policy is defined different.
4. No cancellations on or after check-in date.
Please make a search for your dates to see the defined cancellation policy for that period. |
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